Last Updated: May 27, 2026
Shipping Policy
This Shipping Policy explains how Verra Labs handles order processing, shipping methods, delivery timelines, tracking updates, and shipment-related support for laboratory research products.
1. Shipping Rates
Verra Labs offers shipping options based on destination, order size, and carrier availability.
Shipping rates are calculated during checkout and may vary depending on the selected delivery method. Free shipping is available on orders over $300.
2. Order Processing
Orders placed by 3 PM ET ship the same or next business day after successful payment verification. Orders placed after 3 PM ET are generally processed for shipment on the next business day. Processing may be affected by weekends, holidays, product availability, order volume, or other operational requirements.
3. Shipping Confirmation
Once your order has been prepared and dispatched, tracking details may be sent by email or made available through your order status page when applicable.
4. Delivery Timeframes
Most U.S. orders arrive within 3 business days after shipment. Actual delivery times depend on the destination, carrier operations, weather, holidays, and other circumstances outside Verra Labs' control. Delivery timeframes are estimates and are not guaranteed. Available shipping methods and estimated delivery information are displayed at checkout when applicable.
5. Incorrect Shipping Information
Customers are responsible for providing complete and accurate shipping information during checkout. Verra Labs is not responsible for delays, failed deliveries, or lost shipments caused by incorrect or incomplete address details submitted by the customer.
6. Lost, Delayed, or Damaged Shipments
If your shipment appears delayed, damaged, or lost in transit, please contact our support team with your order number and tracking information so we can review the issue.
Replacement shipments or support resolutions may be evaluated depending on carrier confirmation, tracking status, and the circumstances of the shipment.
7. Shipping Restrictions
Customers are responsible for ensuring that research products may be legally purchased, imported, received, and used within their jurisdiction. Verra Labs reserves the right to refuse or cancel orders when required due to legal, operational, or carrier limitations.
8. Policy Updates
Verra Labs reserves the right to modify or update this Shipping Policy at any time without prior notice.
Any policy changes will be reflected on this page along with the updated revision date.
